![]() ![]() These systems often encompass resource allocation, time accounting, priority management, and oversight workflow in addition to implementing a centralized issue registry. Issue tracking systems are generally used in collaborative settings-especially in large or distributed collaborations-but can also be employed by individuals as part of a time management or personal productivity regimen. ( September 2013) ( Learn how and when to remove this template message)Īn issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Please help to improve this article by introducing more precise citations. This article includes a list of general references, but it remains largely unverified because it lacks sufficient corresponding inline citations.
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